This Refund Policy explains the conditions under which refunds are issued for payments made to MyBinocle LLC. Please read it carefully before making any purchase.
General Information
All our travel guides and main content on the website are provided free of charge. We do not charge for reading articles or accessing the majority of information available on MyBinocle.
If you choose to purchase any paid services, digital products or special subscriptions that we may offer in the future this Refund Policy will apply to those transactions.
Refund Eligibility
Because our digital content is instantly accessible upon purchase we have a limited refund policy. Refunds are generally not provided for digital products once they have been delivered or accessed by the customer.
However we understand that sometimes mistakes happen. If you accidentally made a purchase and have not yet accessed the paid content please contact us within 48 hours of the transaction and we will review your request on a case by case basis.
Refund Process
All refund requests must be submitted by email. When contacting us please include your order number, date of purchase and the reason for your request. Approved refunds will be processed back to the original payment method within 10 business days.
Non Refundable Items
Digital downloads, subscriptions and any personalized services are generally non refundable after delivery or access. We do not offer refunds for change of mind after the content has been viewed or downloaded.
Disputes and Chargebacks
We encourage our customers to contact us directly before initiating a chargeback with their bank or payment provider. Many issues can be resolved quickly through direct communication. Unjustified chargebacks may result in account restrictions.
Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated effective date. Your continued use of our services after such changes constitutes your acceptance of the new policy.
Contact Us
If you have any questions regarding this Refund Policy or need to request a refund please contact us at:
[email protected]
+1 949-536-2946
MyBinocle LLC
743 Spectrum Center Dr, Irvine, CA 92618, US
Effective date: July 09, 2026